Your not alone, although i dont have a mobile I can watch anything on. Add to this that the stream is god 3 to 4 minutes behind any other stream on the internet, including the illegal streams of BTSport and you know how little effort BT have put in to this part of the service..
How are you connecting to your hub? BT insist you must connect via ethernet cable.
They dont recommend or support a wireless connection.
On another thread earlier, someone suggested clearing the cookies. There was a bit of positive feedback from some who tried that.
The strange thing is dblue, it doesn't seem to be the same for everyone. I am in a non infinity area, i am using PLA's on the vision box and am connected wirelessly to the hub with my laptop, and all is working perfectly.
Maybe I'm just one of the lucky ones, however, i DO live quite close to the exchange. Maybe thats why.
Unwatchable here too. Err VC017 on Infinity watching through the web stream. It's been working fine up until today (so 3 days 😉 ) Tried clearing cookies etc. but no help.
Works ok for me too. On infinity and in windows 8. Works in both IE & Chrome.
Having to watch it online as it doesnt work on my Vision + box, which will come as no surprise to you all.