Error Message: Your account does not have broadband:
Try this it worked for me.
Log into my BT account - choose to update account details. Make sure that your current telephone number is listed. Mine was blank, once I inserted the number I was able to go to the order page for BT Sports (Free Order)which is now working on my Laptop and Tablets. Hope this helps.
Solved! Go to Solution.
Did you find where to enter your phone number? Did you enter it? (This worked for me).
Otherwise what does "not working for me" actually mean? Are you having the same problem as this thread talks about, or a different problem?