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MalcsHelp
Aspiring Contributor
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Message 1 of 5

BT Sport Solved

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Error Message: Your account does not have broadband:

Try this it worked for me.

Log into my BT account - choose to update account details. Make sure that your current telephone number is listed. Mine was blank, once I inserted the number I was able to go to the order page for BT Sports (Free Order)which is now working on my Laptop and Tablets. Hope this helps.

4 REPLIES 4
mosylyharmless
Beginner
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Message 2 of 5

Re: BT Sport Solved

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Thanks, I was getting the same error message and this fixed it for me as well.

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paulbadassbriant
Aspiring Contributor
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Message 3 of 5

Re: BT Sport Solved

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Not working for me

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siteguru
Expert
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Message 4 of 5

Re: BT Sport Solved

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Did you find where to enter your phone number? Did you enter it? (This worked for me).

 

Otherwise what does "not working for me" actually mean? Are you having the same problem as this thread talks about, or a different problem?

Thanks
Ian
http://www.siteguru.co.uk/be/ADSL2PlusForDummies.pdf - Having ADSL issues? Then read this PDF
Please don't click the star beside my name - too many stars makes you look like a swot!
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paulbadassbriant
Aspiring Contributor
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Message 5 of 5

Re: BT Sport Solved

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Still not working for me, tells me My BT account isn't set up for Premium online content, Login to my account , try to do that , and because I have two sky boxes so therefore two accounts, neither one works, just gets caught up in an endless cycle
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