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Beginner
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Message 1 of 5

BT Sport Unwatchable

Hi

 

I used to be able to watch BT sport on my tv however over the last few weeks the signal has been terrible, with the channel unwatchable. Any ideas why this is? I have been hoping to get infinity broadband however it is not available in my area which seems surprising.

 

Do I need to retune or something?

 

Thank you in advance

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4 REPLIES 4
Recognised Expert
464 Views
Message 2 of 5

Re: BT Sport Unwatchable

What are you watching BT Sport via, Sky, DTT or online?

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Beginner
461 Views
Message 3 of 5

Re: BT Sport Unwatchable

Hi, I am watching it through my bt box, so dtt.
Thanks in advance for your help
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Aspiring Contributor
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Message 4 of 5

Re: BT Sport Unwatchable

 I have been trying to watch BT Sport online today,,again...and ONCE AGAIN I have had to stop due to it being UTTERLY UNWATCHABLE...this is regardless of whether I use an ethernet cable/wireless or use ANY browser...it is ALL THE SAME...pixelation/freezes/jerky frames and IF I can watch for a second ot two the quality is so bad I cannot see the ball and players even disappear due to pixelation etc...this service is a disgrace.

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Recognised Expert
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Message 5 of 5

Re: BT Sport Unwatchable


@taylor7272 wrote:
Hi, I am watching it through my bt box, so dtt.
Thanks in advance for your help

As you know BT will be leaving DTT at the end of the football season, and only BT Sport 1 is available at present. Try checking the signal strength in the Vision menu.

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