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Beginner
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Message 1 of 2

BT Sport free HD for orders before August 1st? No!

Ordered BT broadband (and phone) on 13th July, but my activation date was given as 13th August.

 

When I was finally allowed to activate BT sport yesterday (after installation), I was offered only SD, not HD. HD is offered for an additional £3 per month.

 

So it seems you needed to both order and activate BT Sport before August 1st in order to get free HD for a year.

 

Not happy!! Smiley Mad

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Aspiring Contributor
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Message 2 of 2

Re: BT Sport free HD for orders before August 1st? No!

Hi Kraken

 

I think you are entitled to free HD, I would raise a complaint. I don't think you could activate it before 1/8. I believe complaints do get investigated, although my one has not reached the top of the pile (understandably) yet. If you do make one, make sure you get an email confirmation, I was sitting patiently waiting for my original one to be looked at when I was informed it had not been raised!

Good luck.

 

colts

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