I had BT broadband installed on 16th Aug and expected BT sport (free HD as I ordered before 1st aug) to also be available on my SKY platform, it is not.
I have rung BT every day and speak to 3 or 4 people each time who pass me between departments - average length of call is between 40-60 mins. I have given my Sky viewing card number every day and I am assured it will be activated within 24 hours - it never is.
The situation is frankly ridiculous and very frustrating as no one seems able to complete such a simple order. I have lost all confidence in BT already
Is there anyone who can help me, I have spoken to over 15 different support people thus far
Sorry for the problems you're having ordering BT Sport. I can help you sort this out from here. To get in touch, click on the "about me" section of my profile where you'll see the link to "contact the mods".