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Message 1 of 2

BT Sport never gets activated

Hello

 

I had BT broadband installed on 16th Aug and expected BT sport (free HD as I ordered before 1st aug) to also be available on my SKY platform, it is not.

 

I have rung BT every day and speak to 3 or 4 people each time who pass me between departments - average length of call is between 40-60 mins. I have given my Sky viewing card number every day and I am assured it will be activated within 24 hours - it never is.

 

The situation is frankly ridiculous and very frustrating as no one seems able to complete such a simple order. I have lost all confidence in BT already

 

Is there anyone who can help me, I have spoken to over 15 different support people thus far

 

thanks

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Moderator
Moderator
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Message 2 of 2

Re: BT Sport never gets activated

Hi rubberfingers,

 

Welcome to the community!

 

Sorry for the problems you're having ordering BT Sport.  I can help you sort this out from here.  To get in touch, click on the "about me" section of my profile where you'll see the link to "contact the mods".

 

Thanks a million,

 

Robbie

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