I've registered for BT Sport and intend to watch it on a Lenovo IdeapadZ560 running Windows 7 through BT online. Unfortunately when I get to the play screen nothing happens, no error codes and no playback window opens. I've got Silverlight installed.
I phoned BT and went though the problem but was told that everything should be ok.
I have an old desktop PC and logged on through that to see if the problem was with BT or my laptop, BT sport worked ok on the PC so it seems there is a problem with the Levovo. At this point the guy at support said there was nothing else he could do.
Does anyone have any idea what the problem could be, the laptop plays other media such as Youtube, and other material on webpages, I can watch Sky though a webpage and video from the BT site but not BT sport.
Any ideas would be appreciated.
Just a thought. Make sure that hardware acceleration is switched on the Lenovo. Also make sure that Silverlight on the Lenovo has the Hardware acceleration and DRM playback options set. If it's neither of those I'm stumped, I'm afraid.