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woody17
Beginner
716 Views
Message 1 of 6

BT Sport on my TV

Can anyone advise me what I need to do to get BT Sport on my TV?

 

I have the BT Sport app so I can watch on my pc, phone or tablet but can't watch it on my TV.  I have the youview+ box but when I select BT Sport from my remote and scroll through the options, it always asks me to subscribe?

 

I thought BT Sport was free?

 

I moved from another provider just a few weeks ago so I could get BT Sport.....now I cant watch it?

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5 REPLIES 5
zulu17
Distinguished Guru
Distinguished Guru
712 Views
Message 2 of 6

Re: BT Sport on my TV

Hi @woody17

Did you get the Youview box as part of a BT TV package or did you buy it separately ?

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woody17
Beginner
704 Views
Message 3 of 6

Re: BT Sport on my TV

As part of the BT package
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JohnC2
Moderator
Moderator
698 Views
Message 4 of 6

Re: BT Sport on my TV

Hi @woody17 From the error message you get it sounds like only the BT Sport App was set up. 

 

Try our chat order team to get it provided free on the BTTV Youview box. 

 

Thanks

John

 

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woody17
Beginner
686 Views
Message 5 of 6

Re: BT Sport on my TV

I can't submit the chat message I've just written
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JohnC2
Moderator
Moderator
672 Views
Message 6 of 6

Re: BT Sport on my TV

Hi @woody17 Sorry about that I didn't realise the time Smiley Embarassed  It's only open Monday to Saturday 8am - 8pm
Sunday 9am - 6pm. Please try again tomorrow or call 0800 100 400 during the same hours and see if you are able to get BT Sport on BTTV.  

 

Thanks

John

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