I don't want to phone BT because others will have far more urgent queries than mine but why has my BT Sport package increased by a net £12 pm on this latest bill?
To make the bitter pill harder to swallow, the package price was increased BEFORE live sports events were cancelled with the pandemic.
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It is probably brpecause you fixed term contract for BT SPORT has ended and any discount has terminated and you are now on standard terms. You can either agree a new contract and negotiate a new deal or like many cancel BT Sport until live sport starts again
hi I used the online chat and explained my issue and they gave me 12.50 off my bill however I am going to do it again as there is no live football at all and im not paying 12.50 for bt sport so I urge you to contact them and keep going at them until they relent good luck
I've been trying to contact them all last week as I'm out of contract this month. Just checked my account and its gone up £10/month already. I'm on hold again and just hope it doesn't just ring out after 30 minutes like last week. Chat doesn't seem available which I find strange.
Got through this morning and all sorted,I'll be reimbursed next month.