I can watch BT Sport fine, no problem. No problem with my internet. I just get failed message only on the BT sport channels. Normal TV and other internet channels like GOLD are fine. any ideas?
hi there, this problem was resolved by the kind person at the ONline help centre.
Basically i had to do a Factory Reset (Keep Recordings) by turning box off at back and following some intructions to get to a menu. it wasnt a full Factory Reset.
this then reloaded everything onto the box and BT Sport and Eurosport started to record again
hope this helps anyone else with problem