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Nland-Knight
Contributor
614 Views
Message 1 of 3

BT Sports App Error on PC

Had no issues with BT Sports App on PC since installing 10 months ago. Tonight all of a sudden, even though picture is fine and continues to play, I'm getting a message in middle of screen saying... "There has been an error. Please restart the app".

 

There's no error code, if I retart app it just happens again. If I restart PC it's OK for 20 mins or so, then happens again.

 

Anyone any ideas on a) WHY this is suddenly happening? And b) how to fix?

 

 

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2 REPLIES 2
Sport-Tower
Retired BT Expert
575 Views
Message 2 of 3

Re: BT Sports App Error on PC

Hi,

 

Thanks for reporting this, we will investigate.

 

As it's only started happening for you, can i ask if anything has been updated on your computer reccently?

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Nland-Knight
Contributor
568 Views
Message 3 of 3

Re: BT Sports App Error on PC

If there was, it'll be Windows Update related. I'll have a look and post when I get home and can take a look at the Windows Update Log.
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