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Message 11 of 12

Re: BT Sports app crashes during adverts using Airplay

Hi Darren,

The picture freezes during the adverts (but not  BT's own pre-advert trailers) It doesn't revert to the main screen. The app itself still works - I can get to the home screen and start again , but then it is difficult to reestablish the stream until the adverts have finished. Sometimes have to restart the app.

Having said that, it didn't happen at all on Saturday 9/4 (Everton-ManU).

Let me know if you need any more info

Simon

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Message 12 of 12

Re: BT Sports app crashes during adverts using Airplay

Ahhh you're using Airplay from your iPhone to send to your Sony TV - I hadn't realised that Sony had added Airplay support to some models.

Did you know that we have an Android TV app that you can install directly on to your Sony TV?  This would provide a much better experience for you.

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