It may be free but the cost of producing the directory will get taken into account when BT forms their price structures.
google has my name & address. Whenever I select my name the pro-forma fills in the name & address.
However for unknown reason (the fault!!) it puts the STREET as ADDRESS2 and the HOUSE NUMBER ONLY as ADDRESS1
THIS FAILS!!! and OBJECTS TO HOUSE NUMBER ONLY,
WHEN I FILLED IN MANUALLY WITH HOUSE NUMBER AND STREET AS ADDRESS1 IT WORKED
It is your web browser that has stored and enters your name and address not BT. If you want to alter it you will need to go into your browsers settings. It will be stored in Personal info/ Profile or something similar.
@wac I’m unsure of what you are ultimately looking for any more?
Regarding getting a copy of the paper directory, it surely is not that much hard work when someone helps by finding the appropriate webpage and directs you straight to it; for which, you are welcome. It’s even better when it doesn’t cost you anything.
The issue of the cost of producing something which BT are providing to you at no extra cost, but part of which may already be built into the cost of your services? I would think that some, if not all of the cost is probably covered by the advertising space they sell in the directory and also by people calling directory services.
Also regarding autofill forms online, it has nothing to do with BT as @gg30340 stated. It is browser stored information. If it were personally identifying data shared by BT to other companies, for the purposes of populating web forms, I suspect there would be some serious Data protection or GDPR repercussions.