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BT TV Everywhere App won't allow me to log in

The BT TV everywhere app on my iphone is telling me that my credentials are incorrect (error TVE_A900) but I am able to log in to watch on my laptop?

 

Called BT Customer Services who say there is nothing they can do?

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Re: BT TV Everywhere App won't allow me to log in

Hi NatalieODonnell,

 

Welcome and thanks for posting. I'm sory you're having problems with the App. You might find the answer to the problem at 

BT TV Everywhere error code help. Let me know how you get on.

 

Cheers

 

David

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