Hi @Grantyboy I'll send you a Private Message with details on how you can get in contact with the mod team and we'll raise this with our TV experts.
That is absolutely fantastic! Whatever you did works. We are so grateful for your time.
Great to see things are sorted out now @Grantyboy
Nice one @DarrenW
I am having the same problem I can't log in to the purchases app at all i get the same message about third party user . I can log in to my by account to see bills ect . I'm really frustrated because if got 100's worth of purchase with by and the assured me is mantain Access when I left.
Sorry to say still no joy same third party message