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BT TV Web Player - Joining/Leaving a Domain and Device Limits



I'm having trouble with my device limit being reached for the BT TV Web Player.

I was using the site on a domain joined device - logged in with a domain user account.  I have since removed my PC from the domain but am still using the same device.


For some reason, the BT TV site does not recognise this as the same device and I am being treated as a 2nd device.  I wouldn't mind, but I have to wait 17 days until I can add a new device....


Is anyone able to assist with this?  I think the domain local user profile folder is still intact on my device, but I am now using an account no longer linked to a domain... if that makes sense...




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