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Beginner
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Message 1 of 4

BT TV error BTP_20000

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Hi there. I am having the same problem although my additional box in the bedroom seems to be working fine. I would be grateful if you could help me out.

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Moderator
Moderator
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Message 2 of 4

Re: BT TV error BTP_20000

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Hi @Matthew2 Sorry you are receiving this error code on your BTTV. I have moved your message to create your own thread as that's the best thing to do.

 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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Moderator
Moderator
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Message 3 of 4

Re: BT TV error BTP_20000

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Hi @Matthew2

 

I'm dropping you a line to let you know that we have picked this up for you now and it's being investigated.  @DanielS is dealing with your case and he'll give you a shout on Friday.

 

Cheers,

 

Robbie

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Distinguished Guru
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Message 4 of 4

Re: BT TV error BTP_20000

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Hi @Matthew2,

 

Thanks for replying back to us and for confirming that everything is now fixed since we helped.

 

Take care and enjoy your day Smiley Happy

 

Thanks

 

DanielS

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