BT Tech support 24 hours (untrue??)

[r1sh12]

Hi all,

So my 20Mb was supposed to start today (19th April), so i checked my hub stats to see if the modulation had changed to annex. It has not at 2.33am, so I checked the BT site and it said the support team is online 24hours a day, 365 days a year.

Telephone number

From a landline

0800 111 4567

From a mobile

0330 123 4567*

Opening hours

24 hours a day, 365 days a year

Please make sure you're at your computer and it's switched on when you call.

Just incase the link isnt working below..

So the support isnt really open 24hrs a day.

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_afdpage.php?p_afd_id=8702&p_sid=5INGNLZj&p_...

[raghav]

they work 24/7

[r1sh12]

I called the number that I posted like 3 times and never got through to anyone.

It said the offices are closed.