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r1sh12
Expert
13,155 Views
Message 1 of 4

BT Tech support 24 hours (untrue??)

Hi all,

 

So my 20Mb was supposed to start today (19th April), so i checked my hub stats to see if the modulation had changed to annex. It has not at 2.33am, so I checked the BT site and it said the support team is online 24hours a day, 365 days a year.

 

 

 

Telephone number
 
From a landline
0800 111 4567
From a mobile
0330 123 4567*
Opening hours
24 hours a day, 365 days a year

Please make sure you're at your computer and it's switched on when you call.

 

Just incase the link isnt working below..

So the support isnt really open 24hrs a day.

 

http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_afdpage.php?p_afd_id=8702&p_sid=5INGNLZj&p_...

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3 REPLIES 3
raghav
Beginner
13,136 Views
Message 2 of 4

Re: BT Tech support 24 hours (untrue??)

they work 24/7

 

 

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r1sh12
Expert
13,114 Views
Message 3 of 4

Re: BT Tech support 24 hours (untrue??)

I called the number that I posted like 3 times and never got through to anyone.

It said the offices are closed.

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Distinguished Sage
8,368 Views
Message 4 of 4
Moved:

Re: BT Tech support 24 hours (untrue??)

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