rhiang1984
Contributor
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Message 1 of 3

BT WIFI APP

Hi,

 

i did have a samsung galaxy s5, which then broke so i now have an samsung galaxy s7, which is on EE network, anyway ever since i had new phone i want to get back on using the BT WIFI but for some reason i cant get passed the white screen of the information of why BT needs the permissions, i cant even stroll down so i can get further into the app, i even uninstalled and installed and still get no where 😞

 

can anyone help?

 

Thanks!

 

Rhian

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DanielS
Moderator
Moderator
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Message 2 of 3

Re: BT WIFI APP

Hi @rhiang1984,

 

I've uninstalled my app and I've been able to download it again successfully. It may be a Google Play issue. Have you tried deleting the cache for the Google Play store in your settings?

 

Also, can you check your time and date settings on your phone please?

 

Thanks

 

DanielS

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rhiang1984
Contributor
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Message 3 of 3

Re: BT WIFI APP

Yes it still just sits at the white page that says about permissions for BT WiFi yet still can't get passed it, even closed the game tool thingy as well, uninstalled and reinstalled the app and just stuck at permissions white bit that I can't scroll down to get through 😞
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