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DeekB
Contributor
746 Views
Message 1 of 3

BT Whole Home Guest Wifi Access has no internet

Just purchased a twin whole home system for my up and down stairs house, I am very impressed by the performance of the system.

 

I set up the guest network but I seem to have a problem where by when I connect any device to the guest network that I have set up I cannot get any internet access at all.

 

was wondering if anyone came accross the same and knew if there was a fix?

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2 REPLIES 2
danontherun
Beginner
705 Views
Message 2 of 3

Re: BT Whole Home Guest Wifi Access has no internet

Hi, I have the same problem.  Normal wifi works great, guest seems to disallow all traffic, even DNS lookups fail.  I can get it to work for a few minutes if I reset the system, but then it stops working shortly after.  This is on the latest firmware, no updates available.

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DeekB
Contributor
693 Views
Message 3 of 3

Re: BT Whole Home Guest Wifi Access has no internet

I suspect this to be a bug, I wonder if there is a way to log a support call with BT for this
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