Hi,
We have 4 (white) discs which all seem to be working fine and all connected via ethernet (Disc 1 directly to the router). They all show up in the app as working and having an "Excellent Connection".
What I don't understand is why devices don't connect to the nearest disc which would clearly have a stronger signal. My Moto G7 phone persists in connecting to a disc in a completely different part of the house, even though it is less than 1m away from another disc.
I thought the whole point of the system was to always ensure the best connection by dynamically connecting a device to the best signal and also minimising traffic to any one disc. I currently have 7 devices all within 2m of a disc connecting to a disc over 10m away! The said disc is working as 2 devices have connected to it.
It's a bit confusing but I an guessing it's nothing we have any control over?
Andrew
