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Dooferdog
Aspiring Contributor
1,509 Views
Message 31 of 46

Re: BT WholeHome and wireless printer speed

Also I would add; I had been onto Epson telephone support who completely failed to solve this issue. I had a suspicion that the printer might require a driver update as mesh's are quite new, but their only response was Epson printers don't support wireless exenders and they have o plans to issue driver updates to deal with it.

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speedf
Contributor
1,483 Views
Message 32 of 46

Re: BT WholeHome and wireless printer speed

Not the best solution (to switch to 802.11b).  This will have a negative effect on your overall wireless network.  

 

Solution is for BT to *fix* the WholeHome system.

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Pjsaund
Aspiring Contributor
1,472 Views
Message 33 of 46

Re: BT WholeHome and wireless printer speed

Can the PRINTER be forced to 802.11b rather than the whole network? Should have the same effect as far as the printer is concerned.
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Dooferdog
Aspiring Contributor
1,468 Views
Message 34 of 46

Re: BT WholeHome and wireless printer speed

This is my undersaztnding of what has happened. I have not noiticed any adverse impact on the network speed in general. The Epson net config utility seems to simply instruct the printer what speed to communicate at.

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PAno
Aspiring Contributor
1,465 Views
Message 35 of 46

Re: BT WholeHome and wireless printer speed

I ended wiring the printer into the back of a dish. If you have the problem/option it should sort you out.
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speedf
Contributor
1,440 Views
Message 36 of 46

Re: BT WholeHome and wireless printer speed

Agree.  I've used an wired ethernet connection.  I'm not prepared to compromise my wireless network by using 802.11b.

 

Interesting article on why not to use 802.11b devices here https://www.howtogeek.com/210062/how-802.11b-devices-slow-down-your-wi-fi-network-and-what-you-can-d...

 

 

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Dooferdog
Aspiring Contributor
1,428 Views
Message 37 of 46

Re: BT WholeHome and wireless printer speed

Interesting. My printer is upstairs, whilst all my BT discs are downstairs, and not practical to relocate the discs or run cable to the printer. How about only turning the printer on when I need it? We don't print that much anyway.
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dgilbert2
Expert
1,398 Views
Message 38 of 46

Re: BT WholeHome and wireless printer speed

I completely agree that the BT Whole Home should be fixed to allow the Epson Wireless printers mentioned to work without changing their wifi settings.

 

Until then however, if ethernet is not possible, a "work around" is identified which I have been using for over 6 months.  It has not caused any wifi performance issues in practice and we have lots of devices on a busy network Smiley Happy

 

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gg30340
Distinguished Sage
Distinguished Sage
1,388 Views
Message 39 of 46

Re: BT WholeHome and wireless printer speed

The printers are a few years old now. Have you checked that you have the most up to date software on the printers.

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Dan-O
BT Devices Expert
BT Devices Expert
1,359 Views
Message 40 of 46

Re: BT WholeHome and wireless printer speed

Hi,

There is a change in our next firmware upgrade (releasing Monday) to help with UPnP device discovery and operation which solves slow printing for some devices, you can see if this helps and report back.

Thanks,
Dan-O
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