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david2408
Contributor
499 Views
Message 1 of 3

BT Wi Fi and BT Fon

Hi

 

I know this topic has been aired before on here and elsewhere but I still can't get the answer which will do the trick. I want to get rid of BT Wi Fi and BT Fon. It's principally a problem on my mobile when I am at home using my BT Home Hub for wi-fi. BT Fon keeps overrriding the Home Hub connection but because the signal is always weaker on BT Wi Fi/BT Fon I can't get connected. I've gone into settings, as recommended,  to Check Status, opt out of BT Fon etc etc, which I have done several times but BT Fon refuses to die and keeps coming back. How do I get rid of it permamently? Its more trouble than it's worth. Thanks in anticipation.

 

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2 REPLIES 2
licquorice
Distinguished Sage
Distinguished Sage
490 Views
Message 2 of 3

Re: BT Wi Fi and BT Fon

The 100% certain way is to get rid of your hub and get a third party router. I assume you have opted out here https://www.bt.com/wifi/secure/status.do

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john46
Distinguished Sage
473 Views
Message 3 of 3

Re: BT Wi Fi and BT Fon

If the signal is lower than your hub connection it is possible that it could be a neighbours hub you are picking up tell your mobile to forget BT Wi-Fi that may also help
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