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BT Wi Fi hotspots unable to login

Hi,

Can someone help me why I am unable to login to BT Wi Fi hotspots on my computer?

I ordered BT Wi Fi on the 18th of December and I have to wait a month and half for the technician to set up the service in my flat. At the moment, I am using BT Wi Fi hotspots on my iPhone without any problem, but I can’t login to use the same service on my PC. Windows 10. I’m also not sure if I posted this in the right section.

Can anyone help me?

 Thank you!

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