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Newbie
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Message 1 of 2

BT Wi-fi Hotspot Kit Wifi slow help

Hi,

i bought BT Wi-fi Hotspot Kit from amazon on July 2016 , start from last week the problems is coming ,my iPhone 7 wifi download is 0.5mb upload is normal 8mb

But after I restart the BT powerline sometimes is ok (65mb download)sometimes is still the same problem.

virgin 70mb

after I got problems with BT powerline I always will test my main virgin router wifi and is working fine.

i did update the new firmware last week but still the same. 

Anyone please help me because now my room wifi from the virgin router is weak .

 

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Distinguished Guru
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Message 2 of 2

Re: BT Wi-fi Hotspot Kit Wifi slow help

Hi as this forum is for BT customers you might be better off asking the question on the virgin.
Someone there may have experienced the same issue.
(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
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