cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
CherryB
Beginner
298 Views
Message 1 of 2

BT Wi-fi account

Hi,

We have had BT broadband for nearly two years but only recently purchased a smart phone so now looking at using BT Wi-Fi when out and about.  I can see our Hub is activated for BT Wi-Fi when I log into the router, but when I try to check our status on the BT Fon site it says 'Customer product is not on allowed product list.'   I thought maybe we needed to register but I get the same message if I try and do that.   I am using the btinternet email address and password we use to log into our normal BT page so not sure what I am doing wrong?  Has anyone else seen this problem and been able to solve it?  Thanks!

0 Ratings
1 REPLY 1
Distinguished Guru
Distinguished Guru
293 Views
Message 2 of 2

Re: BT Wi-fi account

There are a number of BT WiFi and Fon sites with various log-in requirements. Just to make sure, is this the page you are using? 

--
You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings