Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

BT Wifi FON drops out as soon as I walk into my flat

Go to solution



Hi everyone,

Ive been using bt wifi fon for the last 3 months without any issue.

3 days ago I found that i can no longer connect whilst in my flat. I have provided a picture of what comes up on my phone and it doesn’t progress further than this.

However, as soon as I am down on the bottom floor of the apartment it reconnects and I can use it as normal. I then go back up to my flat and literally as soon as I walk in the door it disconnects and goes back to what the picture shows. I’ve not purchased anything nor has there been work done on the roof so it can’t be that.

Any help would be appreciated 

0 Ratings
Message 2 of 2

Re: BT Wifi FON drops out as soon as I walk into my flat

Go to solution

From what you have posted you are connecting to BTWIFI/FON which is coming from a neighbours hub and not your own.  You are obviously moving out of the wireless range of the hub hence why you drop connection. It may be that whoever owns the hub has changed it's location and that is the owners choice

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.