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darrenblakes7
Beginner
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Message 1 of 2

BT Won't sell me the UHD service :-(

So I quit Sky as I like the look of the BT Total entertainment and the 1TB youview box but the BT computer says NO !

 

I have BT infinity2, the wholesale speed test says I get 46MB down. The BT  sales team and website say my line is not fast enough for 4k (their system must be giving them duff info)

 

Is there anything I can do ? I am not even that bothered about 4K, I just want the better YouView box with more storage, 4K is a nice plus. I am happy to take the risk 4K might not work when I am using the line for other stuff.

 

Is there any way to get BT to be flexible on this and give me the package I want ? 

 

Cheers,

 

Darren

 

 

 

 

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ozsat
Recognised Expert
452 Views
Message 2 of 2

Re: BT Won't sell me the UHD service :-(

I've tried a couple of times - seems to be standard answer "Computer Says No!"

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using Superfast Fibre 2 Unlimited with BT TV Box Pro (UHD/HDR).
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