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Colnor
Aspiring Contributor
471 Views
Message 1 of 4

BT YAHOO HOMEPAGE

On one of my sub accounts, for 2 days now, I get a message:

 

MY YAHOO

We've encountered a problem

Sorry, we're temporarily unable to access your page

Please refresh this page to try again.

 

This page stays up whatever I do and have to shut the page down to get rid of it.

Main account is ok and so is another sub account.

 

Any ideas please?

Geoff

0 Ratings
3 REPLIES 3
dirtyden
Beginner
448 Views
Message 2 of 4

Re: BT YAHOO HOMEPAGE

Hi yes I hve had a similar problem that started yesterday. When I was on a website say ebay then clicked the homepage logo I would get a blank screen with 'server hung up' in top left corner. I contacted BT by eml. The reply this morning said I had to phone them which I did. An off shore technician 'took over' my computer and said he saw the problem. However he emptied all the cookies that had gathered. This has helped a bit but the issue is still there, albeit to a lesser degree.  A bit like paypal when you have to click to refresh the page. Not the end of the world but............the problem wasn't there before......so down to BT

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Colnor
Aspiring Contributor
441 Views
Message 3 of 4

Re: BT YAHOO HOMEPAGE

Another prob has just started, when I click on my Facebook icon in the toolbar - just a white screen!

I also get the "Server Hung Up " message now and then.

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Colnor
Aspiring Contributor
439 Views
Message 4 of 4

Re: BT YAHOO HOMEPAGE

Just cured the prob -

Tools

Internet Options

Delete Browsing History

UNTICK Preserve Favourites Website Data

Then Delete

 

Everything back to normal although the sub account has reverted to a standard format - but that sometimes happens anyway.

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