On one of my sub accounts, for 2 days now, I get a message:
We've encountered a problem
Sorry, we're temporarily unable to access your page
Please refresh this page to try again.
This page stays up whatever I do and have to shut the page down to get rid of it.
Main account is ok and so is another sub account.
Any ideas please?
Hi yes I hve had a similar problem that started yesterday. When I was on a website say ebay then clicked the homepage logo I would get a blank screen with 'server hung up' in top left corner. I contacted BT by eml. The reply this morning said I had to phone them which I did. An off shore technician 'took over' my computer and said he saw the problem. However he emptied all the cookies that had gathered. This has helped a bit but the issue is still there, albeit to a lesser degree. A bit like paypal when you have to click to refresh the page. Not the end of the world but............the problem wasn't there before......so down to BT
Another prob has just started, when I click on my Facebook icon in the toolbar - just a white screen!
I also get the "Server Hung Up " message now and then.
Just cured the prob -
Delete Browsing History
UNTICK Preserve Favourites Website Data
Everything back to normal although the sub account has reverted to a standard format - but that sometimes happens anyway.