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Robp65
Newbie
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Message 1 of 2

BT Yahoo Authentication Problems with Outlook on a Mac

Having been away for three weeks, when I turned on my  outlook I couldn't  connect to my BT yahoo account, it keeps coming up with a "AUTH" message.

 

 

Has anyone else had this problem?

 

I've been in touch with Tech Experts at BT have been told its a Yahoo server issue, the only work around  is to log into web mail and then log out. Then it works! But only for a few hours

 

BT tech experts say this is a problem that's been happening for a month, which I was only told about after I signed up for a years tech help subscription. Yahoo are aware of it but, say its a multiple device problem. Which is rubbish as I have the devices on two account on Yahoo accounts and they work fine. 

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Glitch55
Beginner
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Message 2 of 2

Re: BT Yahoo Authentication Problems with Outlook on a Mac

Good post. The lesson is, don't believe anything Bt Yahoo tell you. If they were serious about fixing it, they would have done so ages ago. 

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