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ik-178
Aspiring Contributor
894 Views
Message 1 of 5

BT Yahoo Email - Security/Account Compromised Checking

For security checking purposes, would anyone be able to advise where the setting that allows you to check the undernoted items is in BT Yahoo Email as they are not showing in the settings cog or in the Primary BT ID account info:- 1. Recent Activity Log 2. Email Forwarding 3. Spam Filtering It would seem that, and as per BT's advice to check your account hasn't been compromised, that this functionality should be available to access and view. It also says on the Account page that BT have improved security - how and where can I see this?I therefore contacted BT a few months back to ask this very simple thing and was given the usual awful frustrating runaround over several days like it was some sort of comical game, except I wasn't laughing, and had to give up (which was the Indian Call Centre's full intention no doubt) otherwise I was going to erupt. Apparently, I just need to take and trust the word of the very same unhelpful jokers that my account is secure because they say it is!. Any help would be greatly appreciated in clarifying as to whether this info is/should be available to view and if so how and where this info can be viewed.
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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage
893 Views
Message 2 of 5

Re: BT Yahoo Email - Security/Account Compromised Checking

As far as I'm aware, none of that functionality exists any longer.

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ik-178
Aspiring Contributor
882 Views
Message 3 of 5

Re: BT Yahoo Email - Security/Account Compromised Checking

Thanks for the reply, if this doesn't exist then how else are you meant to check that your account hasn't been compromised in anyway?
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licquorice
Distinguished Sage
Distinguished Sage
880 Views
Message 4 of 5

Re: BT Yahoo Email - Security/Account Compromised Checking

Put simply, you can't. Smiley Frustrated

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Andy_N
Distinguished Guru
869 Views
Message 5 of 5

Re: BT Yahoo Email - Security/Account Compromised Checking


@ik-178 wrote:
Thanks for the reply, if this doesn't exist then how else are you meant to check that your account hasn't been compromised in anyway?

Hi.

 

I'm believe that Yahoo removed the functionality you require from their ISP partners some time back.

 

If you feel your account has been compromised in any way, login via webmail - check all the settings including looking for any auto-forwarding, reply-to address set etc to make sure that nothing is set. Change your password, and then alter all the security question answers.

You will need to keep a note or remember those security answers, but don't use real ones. For example if it asks for Mother's maiden name - enter something completely random unconnected.

 

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