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jeffw
Contributor
796 Views
Message 1 of 4

BT Yahoo Mail - Cannot download mail from one sub-account

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Started this morning.  Cannot download mail from one sub-account, of six.  The error message is:

Sending of password for user XXXXXXXXX@btinternet.com did not succeed. Mail server mail.btinternet.com responded: Server error - Please try again later.

 

I have run out of ideas to try!  I have forwarded important emails to another sub-account using webmail.

 

Any ideas?

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Andy_N
Distinguished Guru
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Message 2 of 4

Re: BT Yahoo Mail - Cannot download mail from one sub-account

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@jeffw wrote:

Started this morning.  Cannot download mail from one sub-account, of six.  The error message is:

Sending of password for user XXXXXXXXX@btinternet.com did not succeed. Mail server mail.btinternet.com responded: Server error - Please try again later.

 

I have run out of ideas to try!  I have forwarded important emails to another sub-account using webmail.

 

Any ideas?


Hi.

 

Sounds like one of those fleeting errors that can last a few hours to a few days (assuming using a mail client - since you imply that webmail is unaffected).

 

There's not a lot you can do apart from using webmail access until it starts working again.

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jeffw
Contributor
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Message 3 of 4

Re: BT Yahoo Mail - Cannot download mail from one sub-account

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Sorry!  I meant to say that I use TB.

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jeffw
Contributor
749 Views
Message 4 of 4

Re: BT Yahoo Mail - Cannot download mail from one sub-account

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Back to normal next day.  I waited another day to be sure before marking as solved.

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