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Newbie
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Message 1 of 4

BT Yahoo e-mails being go without warning, PLEASE HELP URGENT!

BT Yahoo e-mail web mail client is deleting all emails from inbox, occasionally moving to trash without warning or even a user being present. Local clients such as Outlook work fine but BT Yahoo Mail doesn't. E-mails slowly go/delete with no pattern.

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: BT Yahoo e-mails being go without warning, PLEASE HELP URGENT!

Make sure your e-mail clients are set to leave a copy on the server

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Newbie
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Message 3 of 4

Re: BT Yahoo e-mails being go without warning, PLEASE HELP URGENT!

There is no setting for this option on the web browser client that I use. (BT Yahoo in browser mail client) (1st party)

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: BT Yahoo e-mails being go without warning, PLEASE HELP URGENT!

You said

"Local clients such as Outlook work fine"

 

That is the one you need to alter, so that when it fetches messages, they are not deleted from the webmail account.

 

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