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ATB
Beginner

on ‎05-06-2018 15h11

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Message 1 of 2

BT Yahoo email V4.28 not opening on iPad

BT Yahoo email works on iPhone and LapTop.

BT Yahoo email updated on iPad this morning to V4.28 and hasn't opened since. It hangs for a few seconds on the white Yahoo MAIL page then drops back onto the normal iPad App screen.

Advice was to delete the App and re-install.

Is there a better way.

The iPad has enough useable memory, almost 2GB available.

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage

on ‎05-06-2018 15h35

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Message 2 of 2

Re: BT Yahoo email V4.28 not opening on iPad

If the problem has started since the app was updated it would obviously appear to be a problem with the app.

Which email app is it?

If you were given advice to delete it and reinstall the app why don't you?