BT YouView Box App Issue (not working)

[ZXSpectrum]

Hi Forum,

This afternoon I wanted to watch Now TV and the App would not work, every time I tried it just went back to normal TV channel, i.e. BBC 1 for example. I have tried to reconnect my BT WIFI smarthub and change the ethernet cable, but nothing is working to view any Apps now. This morning it was fine and I had not touched anything when I came back to my BT to view.

Is there is issue.

Thanks and Regards,

ZXSpec

[NigelB72]

Try rebooting the Youview box 

[ZXSpectrum]

Thank you. Re-booting worked.

[NigelB72]

If it happens again, reset the box, if that doesn't work check for software updates and app updates. Then try restarting again... It normally clears any issues

[ZXSpectrum]

Hi NigelB72,

Thank you. I will do this if it happens again. So far works fine now.

Thanks for the help you provide on this forum.

[NigelB72]

No worries 👍