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Beginner
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Message 1 of 6

BT alarm vp1000

hi all

i have a bt vp 1000 alarm , three days ago it started calling my mobile , without sounding the external siren.  Checked the alarm panel and it has a error code 01 case alarm/ case open.

i have checked all the sensors and the siren and they do not seem to be open.

how do i get the alarm working again as i am unable to arm it.

thanks

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5 REPLIES 5
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Distinguished Sage
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Message 2 of 6

Re: BT alarm vp1000

this number may be able to help you BT’s helpdesk on
0870 240 1979 for further assistance
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Beginner
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Message 3 of 6

Re: BT alarm vp1000

thanks for that, but i get a message stating the number dialed has not been recognised
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Distinguished Sage
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Message 4 of 6

Re: BT alarm vp1000

ok i will see if I can locate another number for you
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Beginner
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Message 5 of 6

Re: BT alarm vp1000

If its any help I had the BT alarm which eventually broke. BT do not support it any more but it is actually a Powermax alarm made by a company called Visonic. If you search online there is a quite a lot of help and you can download the manual which has more info than the BT one. A ffirm called Saphire based in Ashton in Makerfield sell it and can advise you. I called there last  week to buy a siren.

As far as I know the nearest model to the BT one is the Powermax Plus although it is a newer model. I bought it as you can add a GSM module which works if your telephone line is cut.

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Beginner
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Message 6 of 6

Re: BT alarm vp1000

ok, i will have a look at Visionic . i think i purchased the external sirn from them and i will check out Sapphire.
Thank you very much , i will let you all know how i get on
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