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Jay1971
Beginner
351 Views
Message 1 of 7

BT cashback claim

Hi there I have an issue in regards to claiming my cashback which I did so and after claiming was told cheque would arrive within 45 days and guess what that time has elapsed and still no cheque. I am really annoyed to be honest as I was charged a £59.99 activation fee by at and the £50 cheque was meant to offset this cost. The offer was claimed through Martin Lewis website money saving expert and totally agree that BT shouldn't affiliate themselves with these offers if the offer is fake. Please can I receive some help in dealing with this matter otherwise I will be leaving your service forthwith Jay
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6 REPLIES 6
Jay1971
Beginner
350 Views
Message 2 of 7

Re: BT cashback claim

Claimed via the broadband choices link and still no cheque
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NeilO
Moderator
Moderator
341 Views
Message 3 of 7

Re: BT cashback claim

@Jay1971 I'm really sorry your cheque hasn't arrived, we'll be able to chase this up if you send over your details using the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

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Jay1971
Beginner
336 Views
Message 4 of 7

Re: BT cashback claim

Hi NeilO really silly question but I can't appear to find that link to click on can you post a link here for me to click on regards Jay
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Jay1971
Beginner
328 Views
Message 5 of 7

Re: BT cashback claim

Hi Neil sorry just sent my query over to you regards Jay
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Zombie
Expert
326 Views
Message 6 of 7

Re: BT cashback claim

The contact the mods link doesn't show on the mobile site, you need to access the full site for it to show. 

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john46
Distinguished Sage
322 Views
Message 7 of 7

Re: BT cashback claim

The link looks like this it has to be viewed from the full website not the mobile one 

 

mod contact.JPG

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