Solved! Go to Solution.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @sallymc, I'm really sorry about the delay getting your broadband connected again. I'll send you a private message now explaining how you can contact the moderation team. I can't make any promises that we'll be able to get you connected any sooner but we'll be happy to take a look to see if anything can be done.