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jam2000
Recognised Expert
676 Views
Message 1 of 5

BT cloud upload problem

While downloading music from my Amazon account the upload to the BT Cloud took place and some music was only part uploaded. How do I get it to re-upload the partial songs?

 

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4 REPLIES 4
DavidM
Moderator
Moderator
656 Views
Message 2 of 5

Re: BT cloud upload problem

Hi @jam2000 and thanks for posting.

 

Are you trying to add partial songs or partial album tracks (full songs)? As far as I know there's no way to upload partial files / songs. You would need to delete the existing files and start the upload again.

 

Cheers

 

David

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jam2000
Recognised Expert
652 Views
Message 3 of 5

Re: BT cloud upload problem

Hi David.

The upload first time failed to upload it says 0k for the files?

Thanks
James
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DavidM
Moderator
Moderator
647 Views
Message 4 of 5

Re: BT cloud upload problem

Thanks for getting back @jam2000.

 

Have you tried deleting the the partially uploaded files? Did you create a new folder for them or add to an existing one?

 

Cheers

 

David

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jam2000
Recognised Expert
644 Views
Message 5 of 5

Re: BT cloud upload problem

Just let it do the normal upload where it syncs files
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