on 19-11-2017 15h17
Show your developer this. Then ask them to contact Openreach.
on 20-11-2017 9h32
Hi @Chincey and thanks for posting.
I'm sorry you're struggling to get anywhere with this. We can't deal with FTTP orders so your best bet would be to follow the advice posted by @pippincp and @imjolly.
Cheers
David