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borysek01
Beginner
799 Views
Message 1 of 10

BT disconnects so much!

Oh my godness. Im just about to change my internet to AOL because of this **bleep**! Every 1 minute ? my internet lags for 3-4 seconds and every 3-4 minutes it disconnects! WTF! it was good enough up to now. Online gaming on BT - no, no.

 

DSL Connection

Link Information




Uptime:3 days, 0:19:20
Modulation:G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]:448 / 8,096
Data Transferred (Sent/Received) [MB/GB]:308.74 / 4.31
Output Power (Up/Down) [dBm]:12.0 / 13.5
Line Attenuation (Up/Down) [dB]:5.5 / 14.0
SN Margin (Up/Down) [dB]:24.0 / 10.0
Vendor ID (Local/Remote):TMMB / TSTC
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
Error Seconds (Local/Remote):0 / 0
FEC Errors (Up/Down):0 / 9,690
CRC Errors (Up/Down):0 / 12
HEC Errors (Up/Down):0 / 9
Line Profile:Interleaved

 

 

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9 REPLIES 9
Distinguished Sage
Distinguished Sage
797 Views
Message 2 of 10

Re: BT disconnects so much!

can you run btspeedtester and post the results.   from looking at your router stats it shows an uptime of just over 3 days!



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harveydavies
Contributor
789 Views
Message 3 of 10

Re: BT disconnects so much!

can anyone advise just what an acceptable disconnect period is?  In the past I had connections that would remain up and stable over weeks and months, I now have a connection that lasts little more than eight hours.

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borysek01
Beginner
780 Views
Message 4 of 10

Re: BT disconnects so much!

I cant run bt speedtester because i dont know what number was the bt registered on (just cant remember/find it)

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Distinguished Sage
Distinguished Sage
762 Views
Message 5 of 10

Re: BT disconnects so much!

all you have to enter is your phone number



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borysek01
Beginner
751 Views
Message 6 of 10

Re: BT disconnects so much!

I do not have a house phone. only mobile phones...

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Distinguished Sage
Distinguished Sage
742 Views
Message 7 of 10

Re: BT disconnects so much!

if you have BT broadband then you must have a bt landline and then you must get a phone bill to pay for your broadband and line rental.  The phone number should be on that.



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dodgy368
Contributor
720 Views
Message 8 of 10

Re: BT disconnects so much!

borysek01
Your connection looks very good, are you using wireless to connect to the router?
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Highlighted
borysek01
Beginner
701 Views
Message 9 of 10

Re: BT disconnects so much!

I connect by the ethernet (100MBPS) cable. my room is full in cables and electronic sh*t so this might be the problem, i dont think so tho,

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borysek01
Beginner
645 Views
Message 10 of 10

Re: BT disconnects so much!

patchping:

 

Spoiler

 

Microsoft Windows [Wersja 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Wszelkie prawa zastrzezone.

C:\Users\Olaf>pathping 62.6.196.88

Sledzenie trasy do pingtest.bt.net [62.6.196.88]
z maksymalna liczba 30 przeskoków:
  0  Olaf-Komputer.home [192.168.1.64]
  1  BThomehub.home [192.168.1.254]
  2  esr6.edinburgh5.broadband.bt.net [217.32.78.145]
  3  217.32.78.77
  4  213.1.69.190
  5  213.120.162.97
  6  213.120.157.22
  7  213.120.157.178
  8  acc1-10GigE-0-2-0.mr.21cn-ipp.bt.net [109.159.250.66]
  9  109.159.250.5
 10  62.172.103.93
 11  pingtest.bt.net [62.6.196.88]

Wyliczanie statystyk dla 275 sekund...
            Zródlo   Ten wezel/Lacze
Przeskok  RTT    Zgubione/wyslane = Pct  Zgubione/wyslane = adres Pct
  0                                           Olaf-Komputer.home [192.168.1.64]

                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  BThomehub.home [192.168.1.254]
                                0/ 100 =  0%   |
  2   45ms     0/ 100 =  0%     0/ 100 =  0%  esr6.edinburgh5.broadband.bt.net [
217.32.78.145]
                               23/ 100 = 23%   |
  3  ---     100/ 100 =100%    77/ 100 = 77%  217.32.78.77
                                0/ 100 =  0%   |
  4   54ms    23/ 100 = 23%     0/ 100 =  0%  213.1.69.190
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%    77/ 100 = 77%  213.120.162.97
                                0/ 100 =  0%   |
  6  ---     100/ 100 =100%    77/ 100 = 77%  213.120.157.22
                                0/ 100 =  0%   |
  7   53ms    24/ 100 = 24%     1/ 100 =  1%  213.120.157.178
                                0/ 100 =  0%   |
  8   57ms    23/ 100 = 23%     0/ 100 =  0%  acc1-10GigE-0-2-0.mr.21cn-ipp.bt.n
et [109.159.250.66]
                                0/ 100 =  0%   |
  9   61ms    23/ 100 = 23%     0/ 100 =  0%  109.159.250.5
                                1/ 100 =  1%   |
 10   64ms    24/ 100 = 24%     0/ 100 =  0%  62.172.103.93
                                0/ 100 =  0%   |
 11   64ms    24/ 100 = 24%     0/ 100 =  0%  pingtest.bt.net [62.6.196.88]

Sledzenie zakonczone.

 

 

 

 

 

 

 

What the **bleep** is wrong ?

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