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cljxr27
Contributor

‎11-08-2019 18h51 - edited ‎11-08-2019 18h55

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Message 1 of 4

BT email set up on Android Samsung TAB A

I have a new Samsung TAB A using Android  I'm trying to add my BT email account but keep getting error message "UNABLE TO VERIFY ACCOUNT"  I can log in via the BT site No Problem so I know my user I'd and password are correct.
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3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage

on ‎11-08-2019 19h01

2,322 Views
Message 2 of 4

Re: BT email set up on Android Samsung TAB A

Are you setting the account up manually or letting the wizard do it, what settings are you using? The correct settings are here and should be entered manually.

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cljxr27
Contributor

on ‎11-08-2019 19h07

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Message 3 of 4

Re: BT email set up on Android Samsung TAB A

I was trying to use "Other" but it appears to work when I use "Excange"  is this ok?

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licquorice
Distinguished Sage
Distinguished Sage

on ‎11-08-2019 19h15

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Message 4 of 4

Re: BT email set up on Android Samsung TAB A

I'm surprised you have got it to work by selecting Exchange, but if it does, ok.

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