cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
AlwaysSomething
Aspiring Contributor
1,235 Views
Message 1 of 10

BT fibre slow during evening

We have Infinity 1 and get around 50Mb/s download speed during the day. After around 7pm it drops down to between 3 and 10. I have done speed tests during the day and the evening over the last 7 days and it is consistent in this pattern. 

 

Norwich City exchange, cabinet 62.

0 Ratings
9 REPLIES 9
lydanial
Aspiring Contributor
1,218 Views
Message 2 of 10

Re: BT fibre slow during evening

same here for the last couple of weeks... suddenly when i need internet to stream tv I cant.

0 Ratings
davehugh
Beginner
1,200 Views
Message 3 of 10

Re: BT fibre slow during evening

Same here. I'm in Ripon North Yorkshire and have the same problem. Normally after a short while of streaming in the evening. Goes to sub 10mb.
0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage
1,171 Views
Message 4 of 10

Re: BT fibre slow during evening

Welcome to this forum.

 

Can you please provide BT Wholesale speed test results for different times of the day?

 

Thanks

0 Ratings
AlwaysSomething
Aspiring Contributor
1,145 Views
Message 5 of 10

Re: BT fibre slow during evening

Home Image not loadedTesting Image not loadedResult Image not loaded
  
FAQ

Results Image not loaded

 

 


1. Best Effort Test: -provides background information.

 Download Speed
 49.13 Mbps
  
0 Mbps53.23 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 49.13 Mbps
 For your connection, the acceptable range of speedsis 27.5 Mbps-53.23 Mbps .
 Additional Information:
 IP Profile for your line is - 53.23 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 9.05 Mbps
  
0 Mbps10 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 9.05Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10 Mbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

 


Please visit the FAQ if you are unable to understand the test results.

 
 
  

 

 

I will do the same this evening.

0 Ratings
AlwaysSomething
Aspiring Contributor
1,114 Views
Message 6 of 10

Re: BT fibre slow during evening

bt.png

 

Not as bad at the moment but obviously alot lower than it should be. Usually gets worse further into the vening but I won't be about to test again unfortunately.

 

0 Ratings
NeilO
Moderator
Moderator
1,101 Views
Message 7 of 10

Re: BT fibre slow during evening

@AlwaysSomething I'm sorry about the problems with your BT Infinity speed during the evening. I can see there is a reported congestion problem on the Norwich City exchange and we'll be happy to look into this further for you if you use the 'contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username .

Thanks

Neil

0 Ratings
AlwaysSomething
Aspiring Contributor
1,073 Views
Message 8 of 10

Re: BT fibre slow during evening

OK just sent them through, thanks.

0 Ratings
AlwaysSomething
Aspiring Contributor
1,063 Views
Message 9 of 10

Re: BT fibre slow during evening

bt1.png

 

At this time of night it is basically unusable for what I want it for.

0 Ratings
john46
Distinguished Sage
1,059 Views
Message 10 of 10

Re: BT fibre slow during evening

just leave it to the forum mods to deal with from now on
0 Ratings