Mike1608
Aspiring Expert
566 Views
Message 1 of 27

BT fibre ?

Hi,
my cab finally got upgraded, however bt checker only showing I could only get unlimited faster unlimited broadband which goes up to 17mb. When I check with sky,plusnet, they all said I could get upto 21mb with their fibre plan. I also checked on openreach wholesale adsl checker, it saids i can get upto 21mb with the fttc.
could someone help me out?

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26 REPLIES 26
licquorice
Distinguished Sage
Distinguished Sage
560 Views
Message 2 of 27

Re: BT fibre ?

You will get whatever your line is capable of getting regardless of supplier. You are only being offered faster broadband as (presumably) the checker shows you are not capable of Infinity1 speeds due to distance from the cabinet. The line will be capped at 40Mbps but you won't know exactly what speed you will get until it is provided.

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Mike1608
Aspiring Expert
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Message 3 of 27

Re: BT fibre ?

Screen Shot 2015-12-25 at 11.53.51.png

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john46
Distinguished Sage
542 Views
Message 4 of 27

Re: BT fibre ?

you may get up to 21Mb but your actual speed will only be known when the service goes live
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Mike1608
Aspiring Expert
540 Views
Message 5 of 27

Re: BT fibre ?

I can't order infinity option 1, what should i do

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Dode
Expert
539 Views
Message 6 of 27

Re: BT fibre ?

Someone correct me here but my understanding is that the most likely speeds will be in Range B.

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licquorice
Distinguished Sage
Distinguished Sage
535 Views
Message 7 of 27

Re: BT fibre ?


@Mike1608 wrote:

I can't order infinity option 1, what should i do


As I said earlier, you will get up to your maximum speed if your order faster broadband.

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licquorice
Distinguished Sage
Distinguished Sage
532 Views
Message 8 of 27

Re: BT fibre ?


@Dode wrote:

Someone correct me here but my understanding is that the most likely speeds will be in Range B.


No, the speeds could be anywhere between max range A and min Range B. Range A speeds are more likely.

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Dode
Expert
529 Views
Message 9 of 27

Re: BT fibre ?

Thanks!

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Mike1608
Aspiring Expert
522 Views
Message 10 of 27

Re: BT fibre ?

That package caps at 15mb

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