I can't order infinity option 1, what should i do
Order faster BB with fibre. The line won't be capped at 17Mb so if you get any faster it's a bonus. No point in trying to order Infinity as you wouldn't see any difference.
I would be surprised if any orders are being processed over the holiday period. You would be better waiting until Monday at the earliest and call them back then.
did you use the options team 0800800030?
can a mod help me here. After being pass through to serveral department, no one seems to can help. One saids the order is place, one saids the order has fail.