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Aspiring Contributor
Message 11 of 13

Re: BT have done nothing but lie to me

Sorry, can't comment on the severity of the medical condition.  It was a comment made to me by a supervisor when I asked what could I do to get a line installed urgently since they kept cancelling the order.  She said the only way they could expidite the order was if there was a medical condition - whatever that meant.


I'd put your condition to them and see what happens.  Maybe your GP could give you a supporting letter.



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Aspiring Contributor
Message 12 of 13

Re: BT have done nothing but lie to me

Well, still waiting for my refund, that I have been promised 9 times now...


Each time, the date they give passes, I get one step closer to taking legal action!!!

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Message 13 of 13

Re: BT have done nothing but lie to me

Hi Lukew20,


I have just dropped you an email.  Send me a reply when you get a chance and I'll get this sorted out for you.





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