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Contributor
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Message 1 of 4

BT home hub trace.

Hi a friend had her mobil stolen and the person took a picture of his or her HH serial number this was then saved on my friends google account. My friend has now got that picture so is there anyway of tracing that S/R number back to the thiefs home address?

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Distinguished Guru
Distinguished Guru
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Message 2 of 4

Re: BT home hub trace.

Even if BT had this info I doubt that it would be easy to obtain without an authoritative request, eg from the police. Bear in mind also that home hubs regularly change hands. 

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Moderator
Moderator
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Message 3 of 4

Re: BT home hub trace.

Hi GPR,

 

Thanks for your post and welcome back!

 

What @pottyperson has said is correct.  Your first port of call would be to contact the police.  They have avenues to request this sort out info.  That would be your best bet.

 

Cheers,

 

Robbie

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Contributor
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Message 4 of 4

Re: BT home hub trace.

Thank you for all the help.

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