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Brianl1964
Aspiring Contributor
2,063 Views
Message 1 of 2

BT hub 6 with Orange Light

Going to have my third HUb 6 delivered next week, now on this second one the orange light came on , the infinity speed dived down to 29.65mbps and that was it, i can not use ethernet at all, just crashes, would not work with BT TV, as stated by faults that BT TV will only work with ethernet cable, so BT TV box has gone back to them, stills not working on ethernet but it still drops when the wi fi gets busy from other people, even talk talk state that they will not slow you down, BT just pass you back to BT India, so they do not answer this question, BT is now one of the worse i have ever been with

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1 REPLY 1
JohnC2
Moderator
Moderator
1,996 Views
Message 2 of 2

Re: BT hub 6 with Orange Light

Hi @Brianl1964 Sorry you had problems with the Hub 6 and had to get a 3rd one delivered.

 

I hope that this issue is not resolved but if not we will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

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