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Aspiring Contributor
172 Views
Message 21 of 23

Re: BT hub can't connect to broad band

I'm starting to think that BT internet is just not what it advertises to be, I had no problems with virgin at my previous flat and I think Virgin media is the way ahead. It seems a lot of people have problems with BT but as I say I've not phoned an Engineer yet. I will phone an engineer and let bt fix it if they refuse to do so I'll have to take a look at the streets main box and see what if I can fix.

 

Snip all the things 🙂 It's my wiring, correct? So my wire goes into that box, the box is broken and must be fixed.

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Distinguished Sage
Distinguished Sage
154 Views
Message 22 of 23

Re: BT hub can't connect to broad band

You need to get the BT home hub replaced. BT can arrange this, but you will  lose your broadband talk number, as the new home hubs do not support it.

 

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Aspiring Contributor
139 Views
Message 23 of 23

Re: BT hub can't connect to broad band

OK cheers I will do this first and see how the new hub behaves.

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