if congestion you would normally expect download speed ok off peak and slow during peak hence request to run btspeedtester during the day must be done with wired conenction
Would appear to be a congestion problem as speed is much improved off-peak.
Yeah,my fear is phoning support and it taking them 3 months to come to the same conclusion.That is what happened back in 2015 😞
Hi @cgb70 Sorry about your slow speeds in the evening.
We will be happy to look into this further for you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.