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Webby
Distinguished Sage
668 Views
Message 31 of 37

Re: BT infinity FTTC slow speeds in the evening

It will continue until the issue is resolved. It's not specific to your line
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NeilO
Moderator
Moderator
637 Views
Message 32 of 37

Re: BT infinity FTTC slow speeds in the evening

Hi Everyone,

 

The congestion issues with the Chesterfield exchange are due to be fixed by adding further capacity in two stages. The target fix dates for the completion of this work are the 14/07/16 and the 22/07/16 and I'm really sorry about the inconvenience caused by this issue in the meantime.  

 

Thanks

Neil

cgb70
Aspiring Contributor
616 Views
Message 33 of 37

Re: BT infinity FTTC slow speeds in the evening

That's great news Neil.i look forward to running some tests after these dates.My faith is restored (hopefully) 🙂
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sambrook89
Beginner
580 Views
Message 34 of 37

Re: BT infinity FTTC slow speeds in the evening

Hi Neil does this only apply to the Chesterfield exchange as I'm connected to the Bolsover exchange.
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cgb70
Aspiring Contributor
487 Views
Message 35 of 37

Re: BT infinity FTTC slow speeds in the evening

Just an update to the problems I had,seem greatly improved .Ran a speed test at 9pm last night got 50meg download ,will continue to monitor but looks promising.Thanks for the help on these forums ,greatly appreciated :)))
DavidM
Moderator
Moderator
477 Views
Message 36 of 37

Re: BT infinity FTTC slow speeds in the evening

That's great news @cgb70. Thanks for keeping us in the loop.

 

Cheers

 

David

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cgb70
Aspiring Contributor
453 Views
Message 37 of 37

Re: BT infinity FTTC slow speeds in the evening

Hi,what the tech guys have done is move me onto a different exchange port,seems to be working great now,I will keep monitoring it for a couple of weeks still .

 

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